TERMS AND CONDITIONS
 
Agreement between customer and Stay-SouthAfrica. This Web site is offered to you, the customer, by Stay-SouthAfrica. Stay-SouthAfrica is a registered division and brand of Ascot.Travel (Pty) Ltd REG: 2005/004347/07 situated at The Barn, Lasswade Farm, Lasswade Road, Constantia, 7806, conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of this Web site constitutes your agreement to all such terms, conditions, and notices. If you do not agree with these terms and conditions then you are not authorised to use this Web site.

Acceptable Use & Ownership:
All content material presented on this website, owned & operated by Stay-SouthAfrica, is the exclusive property of Stay-SouthAfrica or its suppliers or customers. Content includes text, graphic elements, images, logos, button icons, audio files, video files, HTML code, XML code, and software. You are unauthorized to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or transfer information, software, products, or services obtained from this Web site, whether for commercial or non-commercial purposes.

Liability Disclaimer
Information, software, products and services presented on Stay-SouthAfrica may include inaccuracies or typographical errors. Stay-SouthAfrica, does not make any guarantee or representation as to the accuracy or proprietary nature of site content, and disclaims liability for inaccuracies relating to the information and description of all products displayed on this website. Hotel ratings displayed on this website are unofficial and intended as a guideline only. Stay-SouthAfrica, its affiliates and suppliers do not guarantee the accuracy of the ratings. All services and products presented on Stay-SouthAfrica are supplied by Independent contractors and are not agents or employees of Stay-SouthAfrica. Stay-SouthAfrica and its affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches, or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. Stay-SouthAfrica and its affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure, or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority. Stay-SouthAfrica makes no representations about the suitability of site content for any purpose, and the inclusion or offering for sale of any products or services on this website does not constitute endorsement or recommendation. All site content, products, and services are provided "as is" without warranty of any kind. Stay-SouthAfrica, its affiliates, and its suppliers hereby disclaim all warranties and conditions with regard to site content, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement. You waive and covenant not to assert any claims or allegations of any nature relating to any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of this web site or with the delay or inability to use this web site, or for any information, software, products, and services obtained through this website, whether based on contract, tort, strict liability, or otherwise, even if Stay-SouthAfrica has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Indemnity
You agree to defend and indemnify Stay-SouthAfrica, its affiliates, and/or its suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of your breach of these Web Site Terms, Conditions and Notices or the documents referenced herein, your violation of any law or the rights of a third party or your use of this Web site.

Cancellation & Charges
Conditions apply to confirmed bookings only. Any bookings during pending status can be cancelled without charge. For cancellations made between day of booking and 14 days prior to arrival date a fee of 25% (percent) of the total booking value in Rands will be incurred. For cancellations made within 14 days of arrival date you might be charged a fee equivalent to 100 % of the total accommodation.

Occasionally for special dates and blackout periods cancellation policies may vary.

VERY IMPORTANT: Any amendments or cancellations of bookings must be done via the website and NOT by contacting the hotel directly itself. Cancellations done via the hotel and not via this website will attract the cancellation fees stipulated in these terms and conditions. The website terms and conditions vary from the hotels and the hotels terms and conditions can in no way be interpreted as the terms and conditions of this website.

Credit Card Charges are made instantly at the time of booking. If your credit card is declined we will make every effort to contact you. Finally, if you are unable to fulfil payment your booking will be cancelled.

Privacy Policy
The information collected from you will be used as set out in this privacy policy. This policy is being provided to enable you to make knowledgeable choices about whether to provide information to us: We will never willfully disclose personal information about you to any third party without first having obtained your permission, unless we are instructed to do so by a legal authority. We may disclose data to our representatives and agents to whom we have entrusted the performance of certain aspects of our service. Where we do so, we will make sure that they are subject to very strict confidentiality obligations that prevent any unauthorized disclosure or other use of the data by them. We may use the information we collect about you to notify you from time to time about important changes or other services that may be of interest to you. We will not contact you to notify you of these changes or services if you have asked us not to, unless the service concerned impacts any service we are due to provide to you. We also analyze the personal information that we have collected from this website in order to enable us to develop services and offerings tailored to the relevant customer base. This data allows us to create special offers that our customer base is most likely to avail themselves of. In some cases, segments of information known as "cookies" may be created that enable us to recognize you from your computer when you revisit our website. Separate "cookies" may be created which recognize your name, the date and time of your most recent visit. You may avoid the use of "cookies" by websites with which you communicate by turning off "cookies" on your computer's browser. By using this website to send us data about yourself, you consent to the computer storage, processing and transmission of your personal data by Stay-SouthAfrica, their agents and their representatives. This Privacy Statement reflects only the policies of Stay-SouthAfrica, their agents and their representatives.

General
This Agreement is personal to you, and you may not assign your rights or obligations to anyone. The terms and conditions contained in this Agreement may not be modified by you except in a writing duly signed by you and an authorized representative of Stay-SouthAfrica. If any provision in this Agreement is invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect. This Agreement, your rights and obligations, and all actions contemplated by this agreement shall be governed by the laws of the South Africa, as if the Agreement was a contract wholly entered into and wholly performed within South Africa.

Modification of these terms and conditions
Stay-SouthAfrica reserves the right to change the terms, conditions, and notices under which this Web site is offered.